Staff, Lies and Promises you Make

It’s a story I’ve heard repeated from Saskatoon to San Francisco and everywhere in between, and it goes something like this “we just can’t seem to attract, hire and keep the kind of key people we are looking for”. That’s generally followed by a “what’s wrong with everyone? Don’t they know how great this opportunity is?” “Our company has a strong reputation; we offer so many benefits and pay above average remuneration, why do they leave don’t know how good they had it”.

My direct approach reply to that is generally, upon the individual accepting the position and actually working in the reality of the position they probably did know exactly what they had, and they just weren’t that into you. Mouths drop, the look of confusion crosses faces and voices say what do you mean?

The reality is setting in, could the recruiting company not have done a thorough enough job? Has the head hunter not vetted the candidate properly? Did our own HR team miss something? What? What could it be?

I can tell you 9 times out of 10 what the problem is; this is where tough-love business-style kicks in. It’s you, or it’s the person that has painted the unrealistic or not completely clear picture of what the particular position actually entails and requires. I’d say don’t take it personally, but you kind of have to, sorry that’s tough love business-style. You are not alone in this. Many individuals wear blinders or have become so focused on what they personally believe to be true, they tend to miss the real reality or choose to miss the real reality of the situation or position.

You can overcome this if you wish. I can say with strong confidence that if you make some true adjustments on how you hire, you will have a more engaged, inspired, happy productive staff that will stick around longer and be part of your master plan of prosperity.

Here’s what you need to know about hiring in today’s culture:

  1. 100% transparency. You, your HR team or anyone involved in the hiring process for your company needs to tell it like it is, no grey area, no vague promises. Have the courage and the integrity to be crystal clear about your environment and the responsibilities.
  2. Take your blinders off. You have to stop living in your own personal business bubble and really understand your surroundings. How are you better than your competitors? Is your compensation package relevant for the job being done? If you say it is, what are you basing your information on?
  3. A workplace revolution is under way. No intelligent person expects to spend a lifetime working for a single company. Streamline your training process and love your employees, they will work with you longer.
  4. Respect individuality. Be prepared to break your old rules and do things differently for different staff members. Personalize when possible.
  5. Accept that change is good.